Review by Oggs.com
Slots Magic is the new name for Jackpot Party, the former home of WMS slots online. So why change things? Well, for a start, the casino now has slots from other software providers, for example, Jenga from Cryptologic or Spartania from Sheriff Gaming.
Licencing and Security
Whilst the old Jackpot Party site was licenced by the Alderney Gambling Control Commission, Slots Magic is regulated by the Lotteries and Gaming Authority of Malta. Both jurisdictions are well regarded in the world of online casinos, so you don’t need to worry on that front – you’re still in good hands. Slots Magic shares its home in Malta with other top name casinos such as Betfair and Platinum Play.
The independent testing of the site’s random number generator has also changed, from Technical Systems Testing to iTech Labs based in Australia. The certificate is actually for Skill On Net, which may seem strange, but they are the new company behind the running of the casino.
Software and Services
As mentioned earlier in this review, Slots Magic is mainly home to WMS’s software, but they do have games from other providers. As before, this is just a pure casino offering – there aren’t any Poker or Bingo rooms here.
The casino is offered in either instant play or download options, though the downloadable casino won’t work on a mac. However, there are a large number of language options available to you as a player, on both versions of the casino – see the menu tab at the top right of the homepage for what languages are available.
There are a wide range of options for depositing at Slots Magic, but they don’t show you how long it takes to process withdrawals for each of these, or if they can even be used for withdrawals. You have to read the detailed terms and conditions to find what you’re looking for and even then it doesn’t give you an indication before you sign up.
The casino operates a withdrawal pending state that your request isn’t even processed by the accounts team until midnight the day following your request. We suggest you contact support to remove this ‘feature’.
If you’re a big player – there’s a restriction on withdrawals capped at €10,000 per 30 days. If you’re planning on being a VIP (see below) it’s well worth confirming with support that you will be able to withdraw before you put a large amount into the casino.
The customer support team availability has improved since transitioning to Slots Magic. At Jackpot Party, support was only available from 9am to midnight, but now the support team are contactable 24/7. Live Chat is no longer offered, but you can still call or email the team with your questions.
Players from the Republic of Cyprus, Israel, Turkey, France, Mexico, Spain, Denmark and the USA are not allowed to play at Slots Magic.
The VIP program at Slots Magic has been significantly upgraded from the standard comp points system that was originally offered by Jackpot Party. Make it to the executive levels, and you’ll get invites to events, a VIP account manager and other benefits.
What’s great is that there’s a fast track route if you don’t want to wait around for an invite, though actual acceptance as a VIP is still at the management’s discretion. At the time of writing, if you;
a) Deposit with the code VIP2500 you can get 100% match bonus up to €2,500
b) Deposit with the code TRUEVIP and get a 100% match bonus up to €5,000, but the minimum deposit is €1,000.
c) Or in any 7 day period deposit more than €2,000 (this doesn’t have to be in a single deposit).
If you do use one of the above, be sure to get in touch with the support team to let them know – this will prompt them to review your account for VIP status.
Slots Magic is an improved offering over the original Jackpot Party casino. Customer support is now available 24/7 and there are non-WMS games added into the mix. It’s licenced in a reputable jurisdiction, but a bit dissapointed that they make it difficult to see up front how long it takes to get your money out.
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