Review by Oggs.com
Last time we reviewed 888’s casino, we were pretty impressed with what they had to offer. We’ve just overhauled our review, and we can still recommend 888’s casino offering to you. We’ll cover the details under the specific sections below, but suffice to say, that 888 continues to be one of the leading online casinos out there.
Main Licence:- Gibraltar
The safety of your money is something that you should always bear in mind with an online casino, particularly since most don’t have a physical presence on the high street. 888 Casino has you covered in that respect – they’re still licenced in Gibraltar, which is widely regarded as one of the top online gambling regulators, and provides a home to other top name casinos such as 32Red, Bet365 and Ladbrokes so you can take comfort in the monitoring that will have gone into the fairness of 888’s systems and procedures.
If you’re curious, you can take a look at the article in our online casino guide –about the gambling regulator in Gibraltar.
888 is also certified by eCOGRA, TRUSTe and McAfee Secure.
Main Software:- Proprietary
888 still utilise their own in-house software to provide their casino experience to their customers. Whilst there used to be a 3D casino, it seems to have quietly slipped away. That’s not to say that that’s a bad thing – 888 are constantly trying out new things, and have the financial ‘muscle’ to try out these ideas.
The software is available in both a download and instant play variant, the latter being able to cater to Macs (which is largely down to Apple ignoring Adobe’s Flash software, which many instant play clients are/were based on). You can also play games on your mobile
As you might expect from a large casino such as 888, the number of payment methods that you can use are very broad. Luckily, 888’s banking section is very well put together, and what we particularly like is the transparency of this part of their website.
We find that quite often it’s tricky to find processing times for withdrawals, but here there’s a table that sets out how long it will take the internal customer team to process your request, together with a column to show how long the chosen payment method takes to progress plus a total time estimate. It also explains up front which deposit methods can’t be used to withdraw funds – good to know before you get your money stuck in the casino!
The only problem that we’d highlight is the relatively slow internal payment processing times. However, if you can afford to have a little patience, you’ll not need to worry about whether or not the casino’s going to pay out.
Customer Support Team Availability:- 24/7
Customer support starts with a detailed FAQ section, broken down into various useful topics. If that’s not your thing, you can contact a customer service representative. There’s a live chat option, a help form and if you persevere (clicking on ‘contact us’ twice), there is a long list of toll free numbers (you’ll have to choose the right one for your country – there were over 30 at the time of writing).
888 have two landing pages, one labelled “VIP”, the other “High Roller”, but they both lead to 888’s VIP program. As you’d expect, you’ll get better bonuses, a dedicated account manager as well as invitations to all sorts of events (from a day at the races to concert tickets).
A nice added perk is their VIP Loyalty Superstore, a place where you can trade in your loyalty points for all sorts of items, from luxury gifts to holidays.
888 is one of the oldest online casinos on the internet. It’s also one of the largest – the company’s listed on the London stock exchange. To get to where they are today, they must have been doing something right, eh? We think we’ve covered it in our review above, so why not take a look see for yourself!
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