Review by Oggs.com
32Red are widely regarded as one of the best online casinos out there and we agree. We’ve gone into depth in our revised review below as to why we think that is and we’re confident that if you give them a try you’ll agree too.
Main Licence:- UK
Independent Certifications:- eCOGRA
32Red is licenced by the UK's Gambling Commission, one of the leading jurisdictions in the regulation of online gambling. This is a great start for the feeling of security that you’ll get at the casino. In addition to the gambling licence, the casino is also certified by eCOGRA who provide independent checks on the payout percentage figures claimed by the casino as well as on the randomness of the software. Finally, as you’d expect, transactions are encrypted using 128-bit encryption – a similar level to your online bank.
There are also some intangible factors to consider when thinking about the security of your money at the casino. 32Red is operated by 32Red plc, a company listed on the London Stock Exchange’s Alternative Investment Market (AIM). This isn’t the same as the full market, but does still bring with it a strict set of fincancial rules and regulations that they have to abide by.
Firstly, the company has to get audited every year. As part of that process, the auditors will perform random checks on transactions, keep an eye out for fraud and, what not many people know, they comment on whether or not they think that the company can continue to operated for the next 12 months – that’s a feature that not many online casinos can boast!
Secondly, 32Red have been around since 1997 – that’s an eternity in the online casino world. To be around that long in such a competitive marketplace and to have grown to the size that they have tells you as a player that they must be doing something right and they certainly are.
Main Software:- Microgaming
Microgaming has been the main software at the casino for many many years now. In the unlikely event you’ve never used their software, it’s been one of, if not the best software out there (arguably now Playtech and other providers are on a similar if not better level – another old Microgaming software stalwart – Ladbrokes, is switching over to Playtech).
Software is available to play as standard in Download, Instant Play and Mobile variants. There’s also a Live Dealer casino offering Roulette, Blackjack and Baccarat, and just recently they’ve added Playboy Bunny dealers. So there.
Other services on offer include dedicated sites for Bingo, Poker and Sports Betting.
All the major banking options are accepted at 32Red, though they don’t seem to support all the random eWallets that you can find at other casinos. However, given their target markets, most of their customers will have one of the listed methods available to them.
Deposit and withdrawal processing times for each method are set out in a detailed Banking section within the help pages.
Customer Support Team Availability:- 24/7
32Red are well known for their excellent customer support. Available 24/7, the team can be contacted through all the methods that you’d expect to be avaialble at a top casino; instant chat, email, freephone, skype and if you like old school communications via post and fax.
The casino’s VIP scheme is known as Club Rouge, and is invite only (“as a general rule of thumb, only players in the Gold loyalty tier will be considered”). There are some good perks in there – you’ll be able to trade loyalty points straight up for cash as well as the standard enhanced bonuses and promotions that you’d expect as a VIP.
Long established with an excellent reputation, 32Red are one of the best online casinos out there and we have no hesitations in recommending them to you.
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