Candy Canes w/ iNetBet ~ WINNERS ~

[allnth69]

I would like your opinion on being denied my 25.00 winning b/c they said I claimed a bonus on all deposits. I have below a copy of all of my transactions with Inetbet, copy of my email to support. Since I am fairly new to these contests, I would like to get your opinion on this and if I am wrong in this, will chalk it up as a learning experience and will know what to do when entering another contest here. Thanks a bunch!


TO: [INETBET SUPPORT]
I won 25.00 at the Oggs.com Forum contest (Candycane) and was told that inetbet would not give it to me b/c I had received a bonus on my deposit??? Below is the history of my account, and you can see where I reversed 2 withdrawals and did not get a bonus on those. I deposited a lot of money last month and qualified for this contest, so why will you not honor my winnings? I would think that reversing a withdrawal would be the exact same as making a deposit, wouldn't you? That's money that is "mine" and wasn't "yours" - and i decided to put it back into your casino, is that not correct? I am very disappointed in not getting my 25.00 winning from the contest and would appreciate someone looking at this further. Please contact me at and let me know your decision. There are a lot of RTG casino's that are very competitive with yours, and I really like playing here, but it may influence my future deposits with your casino. Here is my history:

1/12/2010 5:44:47 AM Manager Deposit Approved! $5.00
1/12/2010 5:44:47 AM Manager Deposit Requested $5.00
1/11/2010 12:50:10 PM Coupon 'HEFUE ' redeemed $5.00
1/11/2010 12:50:10 PM Coupon 'HEFUE' requested
1/11/2010 12:40:09 PM Coupon declined
1/11/2010 9:38:10 AM Coupon 'DGEJ7' requested
1/6/2010 3:55:02 AM Coupon declined
1/6/2010 3:55:02 AM Coupon 'CQVGE' requested
1/2/2010 11:12:43 PM Coupon 'CQVGE ' redeemed $10.00
1/2/2010 11:12:43 PM Coupon 'CQVGE' requested
12/29/2009 1:50:51 PM Coupon declined
12/29/2009 1:50:51 PM Coupon 'CQVGE' requested
12/27/2009 4:59:06 PM Coupon declined
12/27/2009 4:59:06 PM Coupon 'VJ3YP' requested
12/22/2009 3:54:49 PM Coupon declined
12/22/2009 3:54:49 PM Coupon 'VJ3YP' requested
12/22/2009 3:53:43 PM Coupon declined
12/22/2009 3:53:43 PM Coupon 'EEJ6P' requested
12/21/2009 10:51:08 PM UseMyWallet Withdrawal Cancelled $71.00
12/21/2009 5:20:53 PM UseMyWallet Withdrawal Requested ($71.00)
12/21/2009 5:16:41 PM Coupon Reversal Withdrawal Approved! $148.13
12/21/2009 5:16:41 PM Coupon Reversal Withdrawal Requested ($148.13)
12/21/2009 4:19:15 PM Coupon 'VJ3YP ' redeemed $10.00
12/21/2009 4:19:15 PM Coupon 'VJ3YP' requested
12/20/2009 8:20:46 PM Coupon declined
12/20/2009 8:20:46 PM Coupon 'VJ3YP' requested
12/19/2009 5:52:05 PM Coupon declined
12/19/2009 5:52:05 PM Coupon 'W9RJ3' requested
12/16/2009 6:07:14 PM Coupon declined
12/16/2009 6:07:14 PM Coupon 'YY7BE' requested
12/16/2009 3:48:49 AM Promo Credit Deposit Approved! $4.00
12/16/2009 3:48:49 AM Promo Credit Deposit Requested $4.00
12/16/2009 12:21:26 AM Coupon 'W9RJ3 ' redeemed $5.00 1
2/16/2009 12:21:26 AM Coupon 'W9RJ3' requested
12/12/2009 4:11:12 AM Promo Credit Deposit Approved! $6.00
12/12/2009 4:11:12 AM Promo Credit Deposit Requested $6.00
12/11/2009 10:51:59 PM DF-QuickTender Deposit Approved! $25.00
12/11/2009 10:51:59 PM DF-QuickTender Deposit Requested $25.00
12/11/2009 9:37:13 PM DF-QuickTender Deposit Approved! $5.00
12/11/2009 9:37:13 PM DF-QuickTender Deposit Requested $5.00

[Vicki]

Well, allnth ....it's wonderful that you did send an email so that they can explain it to you.

This is; of course; a matter which iNetBet will make a decision on and explain to you as to why the decision was made. They are an extremely reputable casino .... I have no doubt about that at all.... and I'm sure will treat your email with genuine concern & input.

As for the reversal .... I'm not at all positive if that does qualify as a deposit when you reverse a withdrawal. Personally, I've never seen it as such but I could be wrong. I can understand your point of seeing it that way .... but you'll just have to wait and see what the casino's view on that is as well.

I'm sure you'll have your answer very quickly from them.

[allnth69]

Hi Tonya,

Thanks for your mail.

I am afraid that reversed withdrawals do not count as deposits.

Regards,

CSR Luke
iNetBet Support



----- Original Message -----
From: Tonya
To:
Cc:
Date: Tuesday, January 19 2010 04:50 AM
Subject: Re: Feedback
Sure, but what about the reverse withdrawals? Would that not be the same as making a deposit? I would think so! Didn't get a bonus on that. That was my point.





-----Original Message-----
From: Support
To: Email from Tonya
Sent: Tue, Jan 19, 2010 1:36 am
Subject: Re: Feedback


Dear Tonya
You claimed the 10% bonus on every deposit you made that did not already receive a coupon bonus.
You cannot claim one bonus then claim another on top for the same deposit.
Kind regards
CSR James

[iwanttowin]

not true as well here,,they gave me credit on all my deposits with no bonuses in my manager bonus for jan..this makes me soooooo mad that they do this,,its not right! its not your fault and thank you kindly for all the work you do 4 us players...thats ok..im goin to deposit and hit a jp..lol,,ill get them that way! .lol

[Vicki]

Thanks iwanttowin!

Again, I can't stress enough to email support for your answers.

And, iwanttowin >>>> I hope you DO hit a jackpot! A biggie!!!

Heck, I wish we'd ALL hit one >>>> just ONE TIME!!!